Apple products have an international warranty?

A few years ago, Apple has been launching different models of iPhones, and with that some specific to each country or region. Faced with the large number of consumers who purchase or want to purchase their smartphones in other countries, the question arises: the worldwide guarantee of Apple does it work here in Brazil for any product? Even the ones bought out?

Thinking about how to help consumers before purchasing a product from the company outside the country, we are going to explain how the worldwide warranty works here.

Diferent models

The main reason the company chooses to have a range of different handsets and different models for each country is mainly because there are a variety of bands/frequencies that are adopted and work in each of these countries. One example was the launch of devices iPhone XR, XS and XS Max, which have models incompatible with the Brazilian 4G.

Since using a chip that has the ability to support all frequencies at the same time is not profitable, the company's choice is to make each model compatible with each market.

How does Apple's warranty work in this case?

First of all, it is important to point out that the guarantee of the products of Apple yes it is global. This serves both for iPhones how much for iPad, Apple TV e Homepod. However, the company may restrict this warranty to the country in which both it and any authorized distributor of the company originally marketed.

That is, models that are purchased outside the Brazil and which are not sold here, do not have this guarantee. The warranty only applies to models that are also sold here and that are approved by the Anatel (National Telecommunications Agency). So you can buy a iPhone out and have warranty, as long as the iPhone purchased is a model that is also sold here on Brazil.

The most practical way of thinking about this case is that since the American model is not sold here, the Brazil does not have the necessary knowledge about it to provide assistance. Even if the difference between the models is minimal. There is also no way to exchange the product, since she cannot exchange one model for a different one.

To learn more about Apple's warranty policy and how it works on official website of the company here in Brazil.